PRIVACY STATEMENT

Shenzhen Xinxinxiang Technology Co., Ltd. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Name

  • Email address

  • Shipping and billing address

  • Telephone number

  • Order and transaction information

  • IP address, browser type, and device information

Payment information may be processed securely by third-party payment providers. We do not intentionally store complete credit card information on our own systems.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide customer service

  • Handle returns, refunds, and warranty requests

  • Improve our products and website

  • Prevent fraud and protect website security

  • Send product or promotional information when you have agreed to receive it

  • Comply with applicable legal requirements

We do not sell or trade your personal information to unrelated third parties.

3. Third-Party Services

We may use trusted third-party service providers for payment processing, website hosting, analytics, shipping, and other services necessary to operate our business.

These providers may process limited personal information only as necessary to provide their services and are subject to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart information, analyze website traffic, and improve your browsing experience.

You may disable cookies through your browser settings, although certain website functions may not operate properly.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also withdraw your consent to receive marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Shenzhen Xinxinxiang Technology Co., Ltd. is not responsible for the privacy practices or content of those external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the updated policy is published on our website.

9. Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:

Shenzhen Xinxinxiang Technology Co., Ltd.
Email: y2025xxx@163.com